Factory-trained technicians who come to you for emergency repairs, scheduled maintenance, or full-time integration into your warehouse team.
You shouldn’t have to haul it anywhere. Our certified technicians are on-site at your facility: they diagnose the issue instantly, fix it right there, and keep your operations running smoothly – no hauling or delays needed.
Need more than occasional service calls? We can embed a dedicated technician directly into your operation. Here’s what that looks like.
For larger fleets or high-demand environments, we place a dedicated technician on-site 40+ hours per week. They handle breakdowns the moment they happen. They run scheduled maintenance before small issues turn into big ones. No service calls to place. No wait times. No unplanned downtime eating into your productivity. Just a trained professional who knows your equipment and your operation inside out.
Forklifts aren’t the only thing we service. Our technicians work on dock doors, dock levelers, conveyors, and other warehouse equipment. Preventative maintenance programs catch problems early – extending equipment lifespan, reducing liability exposure, and keeping maintenance costs predictable. Emergency support kicks in when something critical goes down.
Every technician on our team holds certifications for the equipment we sell and install. Faster diagnostics. Accurate repairs. Fewer callbacks. And when manufacturer coordination is needed, we handle that too – you don’t chase anyone down.
No rigid terms here. We build service agreements around your workload, fleet size, and business needs. Short-term support during peak season? Long-term technician integration? Month-to-month arrangements? All on the table.
Our technician programs adapt to your facility. Cold storage, food processing, heavy manufacturing – we tailor the service to your operating environment and application requirements.
Equipment doesn’t always break down during business hours. Night shifts, weekends, holidays – we schedule service on a case-by-case basis when your operation requires immediate attention.
Forget juggling calls between manufacturers, installers, and service teams. Velocity handles service and repairs directly. One call. One team. One invoice.
Every technician on our staff holds certifications for the equipment we sell and install. Faster diagnostics. Quicker repairs. Fewer repeat visits.
Installment plans, bundled financing, low down payment options – we match payment terms to your cash flow. Financing programs can bundle multiple equipment types into a single contract with one consolidated payment.
In-house certified technicians plus long-standing, vetted subcontractor partners let us handle projects of any size. Quality, safety standards, and accountability stay consistent across all installations.
We typically operate within a half-day response window. Morning calls are usually serviced by mid-day. Calls placed later in the day get addressed the same afternoon or first thing next morning, depending on severity.
Mobile service means we dispatch a technician when you call – great for occasional repairs or scheduled maintenance. Integrated service puts a dedicated technician at your facility 40+ hours per week. They’re part of your team, handling issues immediately and running proactive maintenance so problems don’t pile up.
No. They also service dock doors, dock levelers, conveyors, and other warehouse equipment. Preventative maintenance and emergency repairs – both covered.
Yes. Our technician programs are fully customizable based on facility type, application, and operating environment. Cold storage, food-grade facilities, heavy industrial – we adapt to what you need.
We do. Night shifts, weekends, and emergency situations are handled on a case-by-case basis. When operational impact requires immediate attention, we make it happen.
Us. Velocity is your single point of contact. Our technicians are factory-trained, so we handle diagnostics and repairs directly. If manufacturer involvement is needed, we coordinate that on your behalf.
